Terms of Service

Effective Date: November 1, 2025

79 George St, London W1U 8AQ, UK
Phone: +44 20 8004 2630
Email: info@pulse-game-s.com

Agreement to Terms

These Terms of Service govern your access to and use of the Pulse Games website and our arcade game development services. By accessing or using our website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you should not use our website or services. These terms constitute a legally binding agreement between you and Pulse Games.

Service Usage Terms

Acceptable Use Policy

You agree to use our website and services only for lawful purposes and in accordance with these Terms of Service. You must not use our services in any way that violates applicable local, national, or international laws or regulations, or in any manner that could damage, disable, or impair our website or interfere with any other party's use of our services.

Specifically, you agree not to engage in any activity that constitutes or encourages illegal behavior, infringes on intellectual property rights, transmits harmful code or viruses, attempts unauthorized access to our systems, or uses our services for spam or unsolicited communications.

Service Access Requirements

To access certain features of our website or engage our development services, you may be required to provide accurate and complete information. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.

You must notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.

Fair Usage Guidelines

Our services are provided for professional game development purposes. You agree to use reasonable bandwidth and server resources when accessing our website. Automated systems or bots that excessively crawl or scrape our website are prohibited without our express written permission. We reserve the right to limit or terminate access for users who violate fair usage principles.

Prohibited Uses

The following activities are strictly prohibited when using our website and services:

  • Attempting to gain unauthorized access to our systems or other users' accounts
  • Uploading or transmitting viruses, malware, or any malicious code
  • Collecting or harvesting personal information without consent
  • Impersonating any person or entity or misrepresenting your affiliation
  • Interfering with or disrupting our services or servers
  • Using our services for fraudulent or illegal activities

Development Services and Engagement

Service Scope and Deliverables

Our arcade game development services include monetization strategy, procedural level generation, and sound engineering as described on our website. Specific deliverables, timelines, and pricing are determined through individual project consultations and documented in separate service agreements.

These Terms of Service apply to your general use of our website, while specific development work is governed by individual project agreements that supplement these terms. Any conflict between these terms and a project agreement will be resolved in favor of the project agreement.

Project Communication

When you engage our services, you agree to maintain regular communication and provide timely feedback necessary for project completion. Delays caused by lack of client communication or feedback may affect project timelines and deliverables. We commit to responding to your inquiries within reasonable timeframes during business hours.

Project Modifications

Changes to project scope, deliverables, or timelines must be agreed upon in writing by both parties. Significant scope changes may require additional fees and timeline adjustments. We will work collaboratively with you to accommodate reasonable modification requests while maintaining project quality and feasibility.

Service Availability and Modifications

Website Uptime and Maintenance

We strive to ensure our website is available at all times, but we do not guarantee uninterrupted access. Our website may be temporarily unavailable due to scheduled maintenance, upgrades, emergency repairs, or circumstances beyond our control such as internet service failures or technical issues.

We will make reasonable efforts to provide advance notice of scheduled maintenance when possible. However, we are not liable for any loss, damage, or inconvenience caused by website unavailability.

Service Updates and Changes

We reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time without prior notice. This includes adding or removing features, changing service offerings, or updating our methodologies. Continued use of our services after such changes constitutes acceptance of the modifications.

Geographic Restrictions

While we provide services internationally, certain services or website features may not be available in all jurisdictions. We make no representation that our services are appropriate or available for use in all locations. Users accessing our website from locations where the content may be illegal are responsible for compliance with local laws.

Intellectual Property Rights

Our Content and Trademarks

All content on our website, including text, graphics, logos, images, audio clips, and software, is the property of Pulse Games or our licensors and is protected by international copyright, trademark, and other intellectual property laws. The Pulse Games name and logo are trademarks of Pulse Games.

You may view, download, and print pages from our website for personal, non-commercial use, provided you do not modify the content and retain all copyright and proprietary notices. Any other use requires our express written permission.

User-Submitted Content

When you submit project details, feedback, or other content to us through our contact forms or during service engagement, you grant us a non-exclusive license to use that content for the purpose of providing our services and improving our business operations.

You retain ownership of any intellectual property you provide to us, and we will treat your proprietary information as confidential. Specific intellectual property arrangements for development projects are detailed in individual service agreements.

License Grants

For development services, intellectual property rights in deliverables are typically transferred to clients upon full payment, as specified in project agreements. We retain the right to use generalized knowledge, techniques, and methodologies developed during projects for future work. Portfolio rights and case study usage are negotiated on a project-by-project basis.

Copyright Infringement Claims

If you believe content on our website infringes your copyright, please contact us with detailed information including identification of the copyrighted work, the allegedly infringing material, your contact information, and a statement of good faith belief. We will investigate and respond to legitimate claims appropriately.

Payment Terms

Payment terms for development services are established in individual project agreements. Generally, we require payment according to agreed milestones or schedules. All fees are quoted in the applicable currency and are exclusive of applicable taxes unless otherwise stated.

Late payments may result in suspension of services and may incur late fees as specified in project agreements. If payment disputes arise, both parties agree to work in good faith to resolve them promptly. Unpaid balances may be subject to collection efforts, and you may be responsible for collection costs and legal fees.

Refund policies vary by service type and are detailed in individual project agreements. Consultation fees are generally non-refundable. For development work, refund eligibility depends on project stage and circumstances.

Termination of Services

We reserve the right to terminate or suspend your access to our website and services immediately, without prior notice, for conduct that we believe violates these Terms of Service, is harmful to other users, or for any other reason at our sole discretion.

For development projects, either party may terminate the agreement according to terms specified in the project contract. Upon termination, you remain responsible for any fees incurred prior to termination, and we will deliver completed work portions as agreed. Provisions regarding intellectual property, confidentiality, and liability survive termination.

Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in our Privacy Policy. We encourage you to review our Privacy Policy to understand how your information is handled.

Changes to Terms of Service

We may modify these Terms of Service at any time by posting revised terms on our website. Material changes will be indicated by updating the effective date at the top of this page. Your continued use of our website and services after changes are posted constitutes acceptance of the modified terms.

We recommend reviewing these terms periodically to stay informed of any updates. If you disagree with modified terms, you should discontinue use of our services.

Contact Information

If you have questions about these Terms of Service, please contact us:

Email: info@pulse-game-s.com

Phone: +44 20 8004 2630

Address: 79 George St, London W1U 8AQ, UK